Inside Sales Coordinator

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally.

Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Extensive Training & Career Development Programs
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

Southland Electrical Supply, an IPS Company, is seeking a dedicated Counter Sales Representative to join our team. In this role, you will be the first point of contact for our customers and visitors, responsible for providing exceptional service and assistance. Your main duties include greeting customers and visitors, facilitating new orders and order pickups, assisting visitors with sign-in procedures, and promptly notifying the appropriate parties of visitor arrivals.

• Welcome customers and visitors with professionalism and a friendly demeanor, making them feel valued and comfortable.
• Aid customers in placing new orders and ensure efficient order pickups, providing guidance and information as needed.
• Assist visitors with the sign-in process and promptly notify the relevant individuals or departments of their arrival.
• Communicate effectively with customers and visitors, actively listening to their needs and working to accommodate immediate requests and inquiries.
• Handle returns by creating the necessary paperwork, issuing refunds in accordance with the original payment method, and ensuring that all returned items are correctly categorized for testing, repairs, or return to inventory.
• Ability to source within company information such as pricing, lead times, and delivery dates.

• High School Diploma or equivalent
• Excellent interpersonal and communication skills
• Strong customer service orientation
• Detail oriented with the ability to maintain accurate records
• Proficiency in basic computer applications
• Be able to read, interpret, and modify documents
• Must possess a valid driver's license and maintain an excellent driving record
• Ability to pass TSC Electrical Training Classes completed within one (1) year of hire date (we will provide)

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North…