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Hotel Operations Lead: Guest Services

Job in Burlington, Alamance County, North Carolina, 27215, USA
Listing for: Parks Hospitality Group
Full Time position
Listed on 2026-08-29
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 60000 - 78000 USD Yearly USD 60000.00 78000.00 YEAR
Job Description & How to Apply Below
Position: Hotel Operations Lead: Guest Services & Experience

Parks Hospitality Group is seeking an Operations Manager for Tru by Hilton Burlington in Burlington, NC. This on-site role oversees Guest Services and Breakfast operations, ensuring exceptional guest satisfaction and smooth daily workflows.

You will manage staffing, enforce safety and brand standards, and support reputation management by addressing feedback and maintaining facility inspections. A strong leader with PMS experience will thrive in our guest-centric team.

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