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Vendor Relationship Management; VRM Vendor Analyst

Job in Burlington, Alamance County, North Carolina, 27216, USA
Listing for: Labcorp
Full Time position
Listed on 2026-06-28
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, IT Business Analyst, Data Analyst, IT Consultant
Job Description & How to Apply Below
Position: Vendor Relationship Management (VRM) Vendor Analyst
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.

Labcorp is seeking a remote  
** Vendor Relationship Management (VRM) Vendor Analyst
** to join our team!

** Location** :
Remote.

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

*
* Work Schedule:

** This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.

Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

** Job Responsibilities*
* + Manage and strengthen relationships with EMR, HIS, LIS, and Practice Management Software vendors.

+ Support integration and implementation of interfaces between Labcorp and client systems for electronic lab orders and results delivery.

+ Negotiate pricing for interface integrations and related vendor solutions.

+ Manage and prioritize client interface requests across assigned vendors.

+ Serve as a primary liaison between Labcorp and EDI vendors.

+ Facilitate communication and coordination between vendors, clients, and internal stakeholders.

+ Maintain documentation including vendor contacts, pricing structures, workflows, and issue resolution records.

+ Support internal stakeholders with vendor-related activities including pricing, prioritization, upgrades, and solution enhancements.

+ Monitor vendor performance against service level agreements (SLAs) and industry standards.

+ Evaluate vendor interface workflows to ensure adherence to industry best practices.

+ Perform additional vendor management and operational tasks as assigned.

** Minimum Qualifications*
* +  
** High school diploma with 7 or more years of experience in vendor management, information systems, purchasing, or customer relations; or*
* ** Associate degree with 5 or more years of experience; or*
* ** Bachelor's degree in Information Systems, Business with 3 or more years of experience*
* +  
** 5 or more years
** of experience working with vendors, client relationships, or customer-facing business operations

+  
** 3 or more years
** of experience supporting system integrations, interfaces, or electronic data interchange (EDI) processes

+  
** 2 or more years
** of experience negotiating vendor pricing, contracts, or service agreements

+  
** 3 or more years
** of experience managing multiple projects, requests, or priorities simultaneously

** Preferred Qualifications*
* +  
** 2 or more years
** of experience working with EMR, HIS, LIS, or Practice Management systems

+  
** 2 or more years
** of experience supporting healthcare data integrations or laboratory systems

+  
** 2 or more years
** of experience working with service level agreements (SLAs) or vendor performance tracking

** Additional Job Standards*
* + Strong communication and interpersonal skills

+ Ability to facilitate discussions and resolve conflicts between stakeholders

+ Strong analytical and problem‑solving abilities

+ Ability to collaborate effectively with clients, vendors, and IT teams

+ Ability to understand business objectives and align vendor relationships to support outcomes

+ Proficiency with Microsoft Office applications

+ Self‑directed approach to learning and professional development

+ Strong attention to detail and organizational skills

** About the Role*
* The Vendor Relationship Management (VRM) Vendor Analyst is responsible for managing and enhancing relationships with technology vendors that support Labcorp's client integrations and electronic data exchange capabilities. This role ensures successful implementation and ongoing support…
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