VMware Cloud Foundation; VCF Engineer

Principal Consultant - Infrastructure Management - US Overview

The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation‑led transformation through digital, cloud, and AI‑first solutions.

We are committed to building and nurturing a high‑impact partner ecosystem and driving long‑term, strategic client relationships.

• Develop diagnostic tools, establish monitoring protocols, and resolve complex incidents through root cause analysis while ensuring SLA adherence and creating action plans to prevent recurrence.
• Conduct detailed IT infrastructure evaluations and due diligence across multiple tracks, identify gaps and risks, and collaborate with stakeholders to recommend tailored enhancements and validate infrastructure details.
• Create scalable, secure, and high‑performing IT infrastructure solutions.
• Optimize deployment processes, ensure environment readiness, troubleshoot issues, and contribute to creation of deployment documentation.
• Develop and implement robust change management protocols to minimize risks, analyze proposed changes, and ensure smooth integration of system and technology updates.
• Analyze and enhance system performance by implementing advanced monitoring tools, addressing capacity needs, and designing solutions to prevent bottlenecks.
• Implement security measures and disaster recovery strategies including risk assessments.
• Identify opportunities for process optimization, design and implement automation tools, and evaluate their impact to enhance efficiency and productivity.
• Collaborate with multi‑vendor and cross‑functional teams to ensure project execution and document project activities.
• Create specialized knowledge repositories, document methodologies, and drive learning to preserve organizational insights and enhance team efficiency.

• A focus on innovation and adaptability for integrating new technologies.
• Proactive problem‑solving to streamline complex requirements.
• Sector specific expertise for high quality project delivery.
• A strategic mindset to align technical solutions with business goals and market trends.
• Proficiency in deployment management, system optimization, and security compliance.
• Ability to lead cross‑functional teams and drive automation and process improvement.
• Strong communication and documentation skills to foster collaboration and knowledge sharing.

• Interface with key stakeholders and apply your technical proficiency in providing L2/L3 support of VMware environment running on VMware Cloud Foundation (VCF).
• Provide technical support and guidance, ensuring the optimal performance, reliability, and security of VCF infrastructure.
• Experience in managing High Availability clustered systems.
• Possess knowledge of Backup & Recovery strategies and Data center experience.
• Experience in infrastructure management, with a focus on VMware environments.
• Hands on experience with VCF or similar cloud platforms.
• Deep understanding of VMware VCF architecture, components, and best practices.
• Proficiency in virtualization, storage, networking, and cloud technologies. Experience with hybrid cloud environments.
• Data center Operations knowledge - preferably HPE Synergy hardware.
• Admin experience on Linux (RHEL) or Windows environments.
• Expertise in vSphere, vSAN, NSX. Maintain VCF environments according to best practices and standards.
• Monitor and optimize VCF infrastructure performance, capacity, and utilization.
• Troubleshoot complex technical issues and provide timely solutions.
• Ensure high availability, disaster recovery, address vulnerabilities and business continuity for VCF environments.
• Implement and manage security measures to protect VCF infrastructure and data.
• Contribute to…