Vendor Relationship Management, Vendor Analyst

Responsibilities

• Manage and strengthen relationships with EMR, HIS, LIS, and Practice Management Software vendors.
• Support integration and implementation of interfaces between Labcorp and client systems for electronic lab orders and results delivery.
• Negotiate pricing for interface integrations and related vendor solutions.
• Manage and prioritize client interface requests across assigned vendors.
• Serve as a primary liaison between Labcorp and EDI vendors.
• Facilitate communication and coordination between vendors, clients, and internal stakeholders.
• Maintain documentation including vendor contacts, pricing structures, workflows, and issue resolution records.
• Support internal stakeholders with vendor-related activities including pricing, prioritization, upgrades, and solution enhancements.
• Monitor vendor performance against service level agreements (SLAs) and industry standards.
• Evaluate vendor interface workflows to ensure adherence to industry best practices.
• Perform additional vendor management and operational tasks as assigned.

• High school diploma with 7 or more years of experience in vendor management, information systems, purchasing, or customer relations; or Associate degree with 5 or more years of experience; or Bachelor’s degree in Information Systems, Business with 3 or more years of experience.
• 5 or more years of experience working with vendors, client relationships, or customer-facing business operations.
• 3 or more years of experience supporting system integrations, interfaces, or electronic data interchange (EDI) processes.
• 2 or more years of experience negotiating vendor pricing, contracts, or service agreements.
• 3 or more years of experience managing multiple projects, requests, or priorities simultaneously.