HVAC Service Technician

The HVAC Service Technician is a skilled field professional responsible for installing, diagnosing, maintaining, and repairing residential and commercial heating, ventilation, and air conditioning systems. This role serves as the primary point of contact for customers in the field, representing Go-Forth Home Services with professionalism and technical expertise. The HVAC Service Technician operates independently at customer locations, is trusted to diagnose and resolve issues efficiently, and is accountable for delivering a high-quality service experience on every visit.

First and foremost, your core values should align with ours:

• Give A Crap - Delight others by owning your role and saying yes. Take pride in how you appear & act & every other detail of the job. Be on time, attentive, & enthusiastic. Act as if the buck stops with you on every aspect of the job.
• Dig With a Flashlight - Lead with Curiosity. Don't guess. Look. Don't assume. Test. Stay curious enough to change your mind. Understand the cause of the fire before you grab the hose.
• Fight For Simplicity - Keep it simple & consistent. Focus on how things should be done every time.
• Face It, Fix It - Confront challenges directly and address issues head-on. A bias for action and powerful conversations drive our progress. It's about getting it right rather than being right.
• GROW! Fast. - Two things are guaranteed: things will change. And they'll change quickly. So we grow fast. As people. As a team. As a business. Learn quickly. Adapt quickly. Improve constantly. We happen TO the world.

Key Responsibilities:

Service, Repair & Installation

• Diagnose, repair, and maintain a wide variety of residential and commercial HVAC systems, including heating, cooling, ventilation, and air quality equipment.
• Install new HVAC systems and components in accordance with manufacturer specifications, local codes, and company standards.
• Perform warranty service calls and emergency repairs in a timely and professional manner.
• Identify and resolve mechanical, electrical, and refrigerant-related issues using diagnostic tools and technical knowledge.
• Perform basic wiring, ductwork fabrication and installation, gas piping, venting, and copper brazing as required.
• Ensure all work meets applicable regulatory, safety, and quality standards.

Customer Service & Communication

• Serve as the primary point of contact for customers during service visits; communicate findings, repair options