Enrollment and Community Specialist; bilingual Spanish; Multilingual Learners; ESL

Enrollment and Community Specialist (bilingual Spanish) - Multilingual Learners (ESL)

Alamance-Burlington Schools ESL Services
- Burlington, North Carolina Open in Google Maps

This job is also posted in Alamance-Burlington School System , and North Carolina School Jobs

Job : 5915455

Final date to receive applications: Posted until filled

Posted: Sep 04, 2026 4:00 AM (UTC)

Starting Date: Sep 28, 2026

POSITION TITLE

English Learner Enrollment & Community Specialist

SCHOOL/DEPARTMENT

EL Department/Federal programs

SALARY

Salary Grade 67

FLSA STATUS

Exempt

REPORTS TO

Principal, Director of Multilingual Learners

SUPERVISES

None

WORK WEEK SCHEDULE

Monday
- Friday

WORK HOURS

40

NUMBER OF MONTHS PER YEAR

12

POSITION

PURPOSE:

The English Learner Enrollment Community Specialist will be expected to function as a contributing member of an overall team. Success in this position requires a high level of self-motivation, an embrace of challenging goals, and the ability to develop effective relationships with a wide variety of constituencies, including prospective students, their families, and community members. This position requires excellent customer services skill sets, a positive attitude as well as a bias for a high level of activity.

KNOWLEDGE, SKILLS, AND ABILITIES

• A high level of oral and written Spanish and English skills is required. School, family, and/or service community job experiences preferred.
• Customer service skills are required for in-person, virtual, and phone.
• Intermediate level in Google Suites, particularly Google Sheets and other databases.
• Strong attention to detail, Data validation, and verification to ensure accurate information in our Databases.
• Efficient data input and organization.
• Ability to maintain data accuracy and consistency.
• Follow FERPA and HIPAA standards to ensure confidentiality with sensitive information.
• Fast and accurate typing.
• Dependability and consistency.
• Problem-solving and critical thinking.
• Adaptability to new tools and processes.
• Patience and persistence in high-volume tasks.

EDUCATION, TRAINING, AND EXPERIENCE

• Associate’s Degree from an accredited institution in the field of secretarial science, human resources, public relations, office management, or another related field
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities

CERTIFICATION AND LICENSE REQUIREMENTS

• Must possess a valid driver’s license issued by the NC Department of Motor Vehicles

PREFERRED QUALIFICATIONS:

• Spanish Speaking

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist families with completing online enrollment for new students.
• Provide assistance to families with their lunch applications (online or paper)
• Provide health forms to all new families.
• Share information with parents about the ML program, testing, and services.
• Complete ML Students’ Entry form, Home Language Survey, and Family Background profile when necessary.
• Send information to school personnel (ML teachers, principals, social workers, counselors, Data managers, and ML Program Manager).
• Collaborate/Advocate for families to receive supportive services when needed (from background profile interview) with MKV, nurses, social workers, data managers, counselors, and principals regarding families' individual concerns.
• Share community resources with families depending on their needs and situations (DSS, Medicaid, medical, employment, financial assistance, safety, etc.).
• Assist families in gathering accurate transcripts/report cards, and in reviewing each class (class description, times per week, hours per class, etc.), and send them to translation for further transcript analysis.
• Collaborate with staff (ML Secondary Specialist when needed regarding transcript information.
• Follow up with families…