Supply Chain Order Fulfillment Supervisor

We are seeking an experienced Warehouse / Order Fulfillment Supervisor to lead a second-shift distribution team for a well-established organization in Burlington, NC. This is a great opportunity for a hands-on warehouse leader who enjoys developing employees, improving performance, and keeping a fast-paced distribution operation running safely and efficiently. The Supervisor will lead a team of 7 Order Selectors and 1 Team Lead supporting both ambient and refrigerated/frozen warehouse areas.

Sunday - Thursday
Sunday, Monday, Wednesday & Thursday: 3:00 PM - 11:30 PM
Tuesday: 3:00 PM - 1:00 AM

• Lead, coach, and develop Order Fulfillment employees and the existing Team Lead.
• Oversee second-shift warehouse and outbound distribution operations.
• Conduct shift meetings and team huddles.
• Monitor productivity, order accuracy, mispicks, and overall team performance.
• Ensure outbound shipments are accurately selected, staged, and loaded.
• Utilize the warehouse management system and RF/scanner technology to manage order fulfillment.
• Maintain a strong focus on warehouse safety and compliance.
• Interview, hire, train, and develop second-shift employees.
• Manage employee performance, attendance, PTO, payroll approvals, and disciplinary actions.
• Partner with other supervisors and supply chain leadership to improve warehouse processes.
• Provide hands-on support to the operation when needed.

• Previous warehouse or distribution leadership experience.
• Strong people leadership, coaching, and employee-development skills.
• Experience supervising order selectors, pickers, warehouse associates, or similar employees.
• Food service distribution, grocery distribution, cold storage, or refrigerated/frozen warehouse experience strongly preferred.
• Experience working in both ambient and cooler/freezer environments preferred.
• Experience using a Warehouse Management System (WMS), RF scanners, or similar order-selection technology.
• Strong understanding of productivity, order accuracy, safety, and outbound shipping.
• Comfortable being visible and hands-on on the warehouse floor.
• High School Diploma or GED required.

The facility includes ambient, cooler, loading-dock, and freezer areas, with temperatures ranging from approximately 70°F down to 0°F.

• $60,000-$64,000 base salary
• 10% annual bonus potential
• Two weeks PTO during the first year
• Three weeks PTO after the first anniversary
• Benefits eligibility beginning the first of the month following 30 days of employment

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