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Basecamp Guide — Customer Support & Gear Expert
Job in
Burlington, Chittenden County, Vermont, 05405, USA
Listed on 2026-09-05
Listing for:
Burton
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Burton in Burlington, VT is seeking a seasoned Guide to join our year-round customer support team. You will answer phones, chats, and emails, help customers with product questions, orders, and warranties, and represent the Burton voice across channels.
You’ll collaborate with eComm, Retail, Warranty, and HQ teams; stay current on product launches; mentor seasonal staff; and contribute to a high-energy culture that blends skiing, sports, and service.
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