Student Financial Services Counselor

UVM Student Financial Services (SFS) Counselor

The Student Financial Services Counselor provides comprehensive services and support to students and families in managing their University finances. Engage in activities that enhance recruitment, retention and success of the student body. Administer financial aid and student receivables programs in compliance with applicable Federal, State and institutional laws, regulations, policies and procedures. Develop and oversee activities in support of specialized programs or student cohorts.

Assist in the research and review of regulations, policies and process assessments.

Bachelor’s degree and two to four years’ experience in providing complex customer service environments required. Effective verbal and written communication skills, including the ability to effectively communicate through difficult and emotional interactions with students and parents regarding personal financial challenges, required. Ability to develop and deliver presentations to large and small groups, ability to exercise independent judgment, to work independently and as part of a dynamic team in a fast‑paced environment required.