Network Field Service Engineer

About the job Network Field Service Engineer

Project work including

Desktop installs

Network hardware installations (Switches, WAPS)

Firewall Installations

Unified Communication (VoIP) installations-(voice over internet protocol)

ISP Cutovers

Assisting other engineers with project tasks

Pre-scheduled onsite/remote visits with clients to perform IT Checklist

Network Administration tasks (tasks include server health checks, test

backup/restores, antivirus updates, OS service packs, critical updates, and server

event log reviews)

Act as an internal Network Administrator, resolve network problems as necessary.

Review network infrastructure and make recommendations for improvements.

On-Site dispatches

Scheduled onsite dispatches for issues the NOC cannot resolve

remotely.

Products and Services:

Local & Wide Area Networks

Network Operating Systems (2019, 2022, RDS)

Messaging Systems (Primarily Exchange/M365)

Security

Firewalls, Routers and Managed Switches

Desktop Productivity Tools (Office Suites)

Desktop Operating Systems (Win
10/11)

Prerequisites:

Excellent people skills

Organized with the ability to follow through.

Understanding and experience with Microsoft Windows products, local and wide area networks, hardware, and desktop operating systems.

Advancement:

Professional Development plan to enable FST engineer to advance to Systems

Engineer/Senior Systems Engineer