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Patient Leader — Frontline Ops & Coaching

Job in Burlington, Chittenden County, Vermont, 05405, USA
Listing for: UVM Health - UVM Medical Center
Full Time position
Listed on 2026-10-06
Job specializations:
  • Healthcare
    Healthcare Management
  • Management
    Healthcare Management, Change Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Leader — Frontline Ops & Coaching

UVM Health - UVM Medical Center is seeking a Patient Experience Lead to oversee Ambassadors, Circle Entrance Assistants, Welcoming Specialists, and Volunteers. You will ensure staffing, workflow, and service standards across patient-facing areas, acting as the frontline operational lead.

The role focuses on coaching staff, resolving issues in real time, and maintaining a culture of service excellence, teamwork, and continuous improvement.

This role, Patient Experience Leader — Frontline Ops & Coaching at UVM Health - UVM Medical Center, could be your next opportunity.

This posting is for the Patient Experience Leader — Frontline Ops & Coaching role at UVM Health - UVM Medical Center, based in Burlington, VT, United States.

We are looking to fill the Patient Experience Leader — Frontline Ops & Coaching position at UVM Health - UVM Medical Center in Burlington, VT, United States.

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