Bell​/Valet, Harborvale, Autograph Collection

Bell / Valet, The Harbor vale, Autograph Collection

Title:
The Harbor vale Bell / Valet
Reports to: Front Desk Manager

Who We Are:

The Harbor vale in Burlington is the newest hospitality offering by Westport Hospitality, the team behind Hotel Vermont, the nationally recognized Condé Nast Traveler “Best Hotel in New England.” As Vermont’s first Autograph Collection hotel and only the third in New England, The Harbor vale promises to be “Exactly Like Nothing Else.”

The Harbor vale is seeking a Bell / Valet
Associate to join our newly reimagined, one-of-a-kind property located in downtown Burlington, Vermont, set on the shores of Lake Champlain. The Harbor vale’s story is inspired by the wonder and sense of place that Lake Champlain provides; the adventure of fresh experiences, the opportunity to reminisce about fond memories while creating new stories to share.

The Bell / Valet
Associate is at the heart of the guest experience at The Harbor vale, shaping each stay from the moment of arrival to departure. Whether welcoming guests at the start of their journey, assisting throughout their stay, or offering a warm farewell. The Bell / Valet
Associate creates a seamless, personalized experience that reflects the spirit and hospitality of The Harbor vale.

We are an organization that thrives in a culture of shared responsibility and care for one another. The expectation that there is no front of house or back of house; we are one house.

The Bell / Valet
Associate at The Harbor vale will bring their experience of exceptional service and ability to celebrate the extraordinary guest connections to our team to enhance what this property is known for.

In this role, you will engage in a manner that reflects the individuality of The Harbor vale. You’ll cultivate a culture of warmth and excellence, creating memories that embody a sense of wonder, a hint of nostalgia, and a spark of adventure.

• Deliver warm, genuine hospitality by creating welcoming, personalized, and memorable experiences for every guest
• Serve as a knowledgeable local ambassador with a passion for Vermont, offering thoughtful recommendations and concierge-style service
• Assist guests with luggage, arranging taxis or valeting their car
• Anticipate guest needs and go above and beyond to exceed expectations at every opportunity
• Communicate clearly and respectfully with both guests and colleagues, contributing to a positive, efficient, and service-driven team environment
• Embrace the role of host by fostering an inviting atmosphere where every guest feels valued and at home

• Valid Driver’s License
• Ability to push / pull a bell cart with luggage up to 225 lbs. and lift / carry luggage, boxes and related items up to 80 lbs.
• Ability to stand throughout entire shift and withstand all weather elements
• Ability to work a varied and flexible schedule to include weekends, days, evenings, holidays.

We offer competitive wages and benefits with a base hourly rate of $ 15.00 –$16.00