Banquet Captain, The Harborvale, Autograph Collection

Banquet Captain, The Harbor vale, Autograph Collection

Title:
The Harbor vale Banquet Captain
Reports to: Restaurant Manager

Who We Are:

The Harbor vale in Burlington is the newest hospitality offering by Westport Hospitality, the team behind Hotel Vermont, the nationally recognized Condé Nast Traveler  Best Hotel in New England.  As Vermont’s first Autograph Collection hotel and only the third in New England, The Harbor vale promises to be  Exactly Like Nothing Else.

The Harbor vale is seeking a Banquet
Captain to join our newly reimagined, one-of-a-kind property located in downtown Burlington, Vermont set on the shores of Lake Champlain. The Harbor vale’s story is inspired by the wonder and sense of place that Lake Champlain provides; the adventure of fresh experiences, the opportunity to reminisce about fond memories while creating new stories to share. Food and beverage is essential to the guest experience at The Harbor vale, whether for slow mornings, golden evenings or everything in between, enjoying meals and drinks in the Living Room of The Harbor vale.

We are looking for a hospitality professional with a strong food and beverage service background, including deep knowledge of food styles and preparation, coffee, cocktails, wine and – most importantly – a love of hosting people.

We are an organization that thrives in a culture of shared responsibility and care for one another. The expectation that there is no front of house or back of house; we are one house.

The Banquet
Captain at The Harbor vale will bring their experience of exceptional service and ability to celebrate the extraordinary guest connections to our team to enhance what this property is known for.

In this role, you will engage in a manner that reflects the individuality of The Harbor vale. You’ll cultivate a culture of warmth and excellence, creating memories that embody a sense of wonder, a hint of nostalgia, and a spark of adventure.

Are you a person who can use your love of this profession and dedication to being excellent at it, and finds joy in being a great host? If so, we want to talk with you.

Responsible for the successful operation and administration of all aspects within the banquets department.

The Banquet Captain must ensure the department remains balanced and focused on delivering an exceptional food and beverage experience, while supporting a team of banquet servers and bartenders.

The Banquet Captain is responsible for ensuring that all banquet responsibilities are carried out professionally, to standards, and at the highest level of service.

Celebrate a passion for food and beverage through knowledgeable, enthusiastic menu guidance and recommendations

Anticipate guest needs and go above and beyond to exceed expectations

Take pride in clear communication, supporting a positive and efficient team environment to ensure high-quality service

Handle orders and payments accurately while keeping service smooth and organized

Contribute to a clean, inviting atmosphere that reflects pride in the workplace and respect for guests and colleagues

Must be available for flexible schedules, weekends, and holidays

Has 1 year of restaurant experience.

Must be able to lift #50 repeatedly during a day.

Must be able to carry trays with glassware and dishes

We offer competitive wages and benefits. This is a tipped position, with a base hourly rate of $18.00-$24.00 depending on shift, experience and qualifications, plus additional tip income.