Classroom Support Technician

Position Details

Advertising/Posting Title Classroom Support Technician Posting Summary

The Classroom Support Technician is an on premises position providing specialized technical support and other service related activities relative to the design, performance, upkeep and use of presentation technologies systems in over 110 classroom and other mediated spaces on campus. This position directly supports the academic mission of the university.

Provide advanced design and technical consultation services to faculty, staff and students related to specific high-level audio and video applications, services and devices used in support of the university's academic mission.

Use judgement in determining work priorities, solving problems and applying solutions with limited guidance. Work independently and without direct supervision implementing solutions to complex audio and video capture, recording, and streaming problems and requests using networked hardware devices and software.

Independently perform analysis of complex technical issues, apply solutions and fixes, and monitor operation/performance of classroom presentation technology to maximize campus-wide system integrity.

Design and develop coherent, user-friendly systems that meet the needs of various teaching modalities - including hybrid and active learning styles- including the programming of devices, that are in line with and meet industry standards.

Duties and activities will vary over the course of the year and will be contingent upon the academic class schedule. Must be able to work independently and without direct supervision.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelor's degree and three year's experience troubleshooting, diagnosing and installing AV/IT presentation systems and applications, preferably in an academic setting.

Experience with AV remote management software and tools.

Experience in designing, installing and integrating AV presentation technologies in a complex networked infrastructure, preferably in a university environment.

Familiarity and experience with the major manufactures of presentation systems and applications.

Completion of professional development certification programs for presentation systems.

Desirable Qualifications Anticipated Pay Range $55,000-$65,000 Other Information Special Conditions A probationary period may be required, This position is ineligible for telework due to the essential functions, Background Check required for this position, A post-offer pre-employment (POPE test) physical examination is required FLSA Exempt Union Position Yes, UVMSU

Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Location Burlington, Vermont, United States Job Open Date 11/04/2025 Job Close Date (Jobs close at 11:59 PM EST.) Open Until Filled No

Our Common Ground Statement

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground:
Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM's mission and advancing Our Common Ground values through the execution of their job duties.

Position Information

Position Title Tech Prsntation Support PC2 X Posting Number S5809PO Department ETS Client Services/11630 Position Number  Percent of Full-Time 1.0 Standard Hours at 1.0 FTE 37.5 Term (months per year) 12

Supplemental Questions