Senior Security Engineer

Responsibilities

• Lives by the NuHarbor corporate values:
  Help Clients Win, Always Improve, Protect the House.
• Owns the systems engineering that keeps NuHarbor's co-managed platforms running correctly; architecture, configuration, performance, and maintenance to NuHarbor and vendor best practice, so that Detection Engineering and SOC Operations can function reliably on top of them.
• Ensures client data is properly onboarded, parsed, and normalized to the appropriate data model for each platform (e.g., Splunk CIM, Microsoft ASIM, Google UDM).
• Diagnoses and resolves complex architectural problems across managed environments, including those that block or degrade downstream detection and analysis.
• Self-assigns and drives the most complex and highest-impact work, operating independently without requiring direction.
• Drives the engineering ticket queue with quality, efficiency, and completeness, resolving issues fully rather than partially.
• Designs, implements, and maintains engineering solutions for multi-tenant scalability, repeatability, and standardization across NuHarbor's client base, solving problems in a way that is durable and portable rather than one environment at a time.
• Communicates with clients at an expert technical level, building the trust and delivery excellence that turns clients into raving fans.
• Performs the engineering and architecture work required to onboard new managed services clients and to sustain and mature existing ones.
• Supports, deploys, and manages the components of NuHarbor's security automation and case management platform(s), including integrations across the managed stack (SIEM, EDR, identity, ticketing), configuration to best practice, and multi-tenancy.
• Builds and maintains automation workflows and integrations that connect the platform to client environments, partnering with SOC and Detection Engineering on the response logic those workflows execute.
• Regularly meets with clients to drive objectives forward and proactively addresses issues before they escalated.
• Develops engineering recommendations and enhancements that improve the security posture and effectiveness of each client's managed platforms, and communicates them to client stakeholders.
• Provides technical direction, leadership, and mentorship that measurably raises the capability of the broader engineering team.
• Provides architectural review and oversight for client operational projects.
• Develops and improves onboarding and operational processes, and builds processes to support new technologies at the direction of Engineering Leadership.
• Helps design the engineering approach and operational processes for newly adopted technologies, in support of new and evolving service offerings.
• Maintains the industry and vendor certifications required to support the managed services catalog, and ensures managed platforms are patched and hardened in response to relevant vulnerabilities.
• Participates in a 24x7 on-call rotation; other duties as assigned by Engineering Leadership.

• Bachelor’s Degree and five (5) or more years in the Information Technology field.
• In lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are required.
• Five (5) or more years engineering security platforms in a managed services, enterprise, or comparable operational environment.
• Three (3) or more years directly engineering and administering Splunk environments, including Splunk Enterprise Security.
• Demonstrated experience onboarding and normalizing data sources to a common data model (e.g., Splunk CIM).
• Strong Linux and Windows proficiency.
• Strong understanding of security concepts and operations.
• Strong understanding of networking concepts and architecture.
• Proficiency with data visualization tools and strong analytical skills.
• Proficiency scripting in at least one of Power Shell, Bash, or Python, with working familiarity across the others.
• Must be a citizen of the United States.

• systems engineering
• architecture
• configuration
• performance
• maintenance
• data onboarding
• data normalization
• Splunk
• Linux
• Windows

• communication
• leadership
• mentorship
• problem-solving
• independence
• client relationship management
• proactive issue resolution
• analytical skills
• trust building
• process improvement

• industry certifications