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Help Desk Technician L1 — Empathetic IT Support

Job in Burlington, Chittenden County, Vermont, 05405, USA
Listing for: Open Approach, Inc.
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 48000 - 64000 USD Yearly USD 48000.00 64000.00 YEAR
Job Description & How to Apply Below

Open Approach, Inc. in Burlington, VT is seeking a Support Technician to assist clients with a range of technical challenges across Windows and Mac OS X environments. You will collaborate with teammates to resolve issues, upgrade and troubleshoot business applications, and manage user accounts in AD and Office 365.

The role emphasizes communication, empathy, and a proactive, self-starting attitude, with occasional on-call rotations and on-site visits as needed.

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