Client Services Support Lead; IT Escalations
Job in
Burlington, Chittenden County, Vermont, 05405, USA
Listed on 2026-07-24
Listing for:
The University of Vermont
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
The University of Vermont is seeking an IT Services supervisor to assist the Client Services Support Manager. The role will guide Tier 2 Escalation Support and oversee the Tier 1 Helpline Clinic, ensuring service quality and timely issue resolution.
The position involves coordinating advanced technical services and supporting university-wide IT initiatives. You will collaborate with ETS leadership on project management, policy alignment, and delivery of IT support to colleges and major
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