Strategic Communications Manager, CESS

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Oversees the external relations and communications program for the College of Education and Social Services ( CESS ). Provides leadership in the development, coordination, implementation, and evaluation of communications that advance the College’s mission and strategic priorities, in consultation with the Dean, Associate Deans, faculty, staff, students, alumni, and field partners, as well as internal University partners and external vendors. Collaborates closely with the Division of Strategic Communications to ensure alignment and synergy between the College and the University’s overarching external relations strategy.

Communicates stories, events, accomplishments, and issues of strategic importance from the College in ways that support and reinforce College and University strategic goals. This position reports to the CESS Associate Dean for Graduate, Non-Degree, and Research Programming.

• Bachelor’s degree in a related field or equivalent and five years’ experience on the skills and essential functions required.
• Adept at using software applications including Microsoft Office (Word, Excel, Publisher and Powerpoint).
• Proficient in using Web content management systems. ex. Drupal.
• Excellent written and communication skills.
• Understanding of contemporary website best practices.
• Understanding of social media best practices, and content writing for search engine optimization.
• Accessibility optimization practices.

• Master’s degree in Communications, , Marketing, Journalism, Public Relations, Higher Education Administration or a related field.
• Five or more years of progressively responsible experience in communications, marketing, or administrative management within a higher education or non?profit environment.
• Advanced proficiency with digital content tools, including Adobe Creative Cloud (InDesign, Photoshop, Illustrator) or Adobe Express.
• Experience developing and executing strategic communication plans for diverse internal and external audiences.
• Demonstrated expertise in brand stewardship, visual identity application, and messaging consistency across platforms.
• Experience with analytics and performance tools, such as Google Analytics, social media insights dashboards, or SEO measurement tools.
• Familiarity with CRM or email marketing platforms such as Slate, Salesforce or Emma.
• Strong project management skills, including coordination of multiple concurrent deadlines, use of digital workflow tools (e.g., Wrike, Asana, Trello, Microsoft Planner), and collaboration with cross-functional teams.
• Demonstrated commitment to accessibility and inclusive communications.
• Experience with media relations, including drafting press releases, coordinating interviews, and maintaining relationships with local or regional media outlets.

Anticipated Pay Range $70,000-$78,000

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