Property Manager

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Consistently ranked as one of Vermont’s Best Places to Work, CHT is a socially responsible employer offering an inclusive, friendly and fun work environment with competitive pay commensurate with experience. Our excellent benefit package includes a generous health insurance plan, three weeks of paid vacation, 14 paid holidays, sick leave, 403(b) retirement plan with employer contribution after one year, disability and life insurance and more.

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Hiring Range: $26 to $28
hourly, paid on a bi-weekly basis.

The Property Manager is responsible for the operation of an assigned portfolio of multi-family properties located throughout CHT’s service area including timely and effective marketing of rental units, tenant relations, rent collections, lease enforcement, evictions, maintaining 100% unit utilization rates, and assisting with compliance and recertification process in a collaborative and timely manner. All activities must be completed in accordance with Fair Housing laws and all applicable state, federal, and local programs including but not limited to LIHTC, RD, Section 8 NC/SR 811 and HOME.

The Property Manager is an effective team member with a positive attitude, participating in the success of the Property & Asset Management Department. This individual also carries out various activities in coordination with other CHT staff within property management and other departments.

• Responds in a timely and professional manner to telephone, email and in-person inquiries from tenants and potential applicants, addressing and resolving issues, clearly communicating eligibility criteria and process, and answering general questions as needed.
• Performs all activities associated with the efficient operation of each building in assigned portfolio, and assisting others as needed. Management activities include but are not limited to maintaining vacancy information, performing internal and external inspections regularly, creating and implementing property budgets, and monitoring vendor performance.
• Responsible for addressing tenant relations issues in a timely, professional manner, making referrals to social service agencies and other CHT programs as needed, rent collection, evictions, coordinating and facilitating move-ins and move outs, assisting in the enforcement of lease terms, and maintaining complete and accurate tenant files. Coordination with attorneys or other agencies as needed to facilitate any of these responsibilities.
• Assist Compliance Department as needed to ensure compliance with all income and occupancy restrictions, Landlord Certifications annually for renter tax rebates and HOME certifications.
• Coordinate, assist, and provide support to team members and other departments as needed.
• Other duties as required.

A minimum of 10 years work experience in customer service, social work, business or related field with a strong preference of at least 1 year of residential property management experience. May consider a combination of relevant education and experience.

Knowledge of, and experience in, LIHTC, RD, and HOME programs as well as residential and/or commercial property management strongly preferred.

• Knowledge of Section 8 NC/SR 811 and Federal, and State tenant laws and regulations.
• Ability to communicate effectively.
• Ability to exercise sound judgment.
• Contribute positively to professional and respectful office environment.
• Must be committed to CHT's membership based model of community controlled and permanently affordable housing.
• Current Tax Credit, HUD and RD Occupancy & Compliance Requirements Certifications or ability to obtain same within six months of employment.
• Valid driver’s license and reliable transportation required.
• Criminal Background Check required.
• Excellent customer service, communication, interpersonal, problem solving and analytical, and active listening skills.
• Strong conflict resolution, computer and technology skills, organization and planning skills, active listening skills.
• Ability to maintain professionalism under pressure, representing CHT in a positive…