Retail Services Specialist
Job in
Burlington, Chittenden County, Vermont, 05402, USA
Listed on 2026-07-01
Listing for:
University of Vermont
Full Time, Per diem
position Listed on 2026-07-01
Job specializations:
-
Retail
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Advertising/Posting Title Retail Services Specialist Posting Summary
Oversee daily financial, operational and marketing activities related to retail services of the Waterman Print and Mail Center. Staff the customer service desk and answer and find resolutions for customer inquiries. Monitor, maintain and train others on customer facing in-office systems (Walk-up copy machines and computer stations). Operate all point-of-sale and service systems (registers, mail metering, UPS and Fed Ex software).
Assist with communications and marketing strategies. Recruit temporary employees and work study students. Actively engage in learning and practicing principles of social justice and inclusion, environmental sustainability and delivering great customer experience. Perform daily deposits and monthly reports.
Minimum Qualifications (or equivalent combination of education and experience)
High School diploma and three years of experience in a retail and/or customer service environment with demonstrated skills in problem solving, customer service, marketing and/or promotions, cash handling and cash reconciliations required.
Experience with word processing, spreadsheet and database software and point-of-sale and on-line ordering systems required. Specific physical requirements may apply based on job functions.
Desirable Qualifications Anticipated Pay Range $25/hour- $25.64/hour Other Information Special Conditions A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), This position is ineligible for telework due to the essential functions, Background Check required for this position, A post-offer pre-employment (POPE test) physical examination is required FLSA Non-Exempt Union Position Yes, UE ($18.50 minimum hourly rate)
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Location Burlington, Vermont, United States Job Open Date 06/29/2026 Job Close Date (Jobs close at 11:59 PM EST.) Open Until Filled No
Our Common Ground Statement
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground:
Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM's mission and advancing Our Common Ground values through the execution of their job duties.
Position Information
Position Title Print and Mail OC4 N Posting Number S6172PO Department Print & Mail Center/11580 Position Number Percent of Full-Time 1.0 Standard Hours at 1.0 FTE 37.5 Term (months per year) 12
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