Specialist field operations

Overview

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

COME WIN WITH US at DICK’S Sporting Goods as part of a team that redefines what’s possible. Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities.

• Deliver an outstanding athlete experience by proactively engaging athletes to understand their shopping needs, creating a world‑class athlete experience, and providing clear, accurate, and knowledgeable information about products and assortment.
• Anticipate the needs of the athlete and actively drive sales through product and services recommendations and a deep understanding of athlete needs.
• Assist with onboarding and training of new and existing team members as subject matter expert in their area of the store, focusing on best practices, expectational selling skills, and key operational processes.
• Serve as a go‑to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrate efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensure products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Uphold company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and drive customer participation in company programs such as customer loyalty program participation, warranty sales, and private label credit card enrollment.
• Create a store environment where everyone, both teammates and athletes, is always welcome and treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures, as well as to laws and guidelines of external governing entities.

• High School Diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer‑facing experience preferred.

$18.50 – $28.25 per hour. Starting rate of pay may vary based on location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.