Music Store Manager

Music & Arts seeks a Music Store Manager to lead daily retail operations, drive sales, and champion music education. You will oversee staff, scheduling, merchandising, inventory, and cash control while ensuring an exceptional customer experience for students, parents, and educators. Partner with school service reps to support rentals, lessons, and repair services. Recruit, train, and coach a high-performing team in a collaborative, performance-oriented culture.

Analyze sales reports, set goals, and execute local marketing and community outreach to grow lessons and retail revenue while upholding company policies and standards.

Responsibilities

• Lead and manage daily retail store operations
• Supervise, train, and schedule sales and lesson staff
• Drive sales of instruments, accessories, rentals, and lessons
• Manage inventory, merchandising, and stock levels
• Oversee cash handling, reporting, and loss prevention
• Partner with school service reps to support education programs
• Resolve customer issues and ensure excellent service
• Analyze sales performance and implement action plans
• Execute local marketing and community outreach events
• Ensure compliance with company policies and procedures

Required Skills

• Retail management
• Sales and upselling
• Inventory management
• Staff training and supervision
• Customer service
• Cash handling and reconciliation
• Point-of-sale (POS) systems
• Merchandising
• Data and sales analysis
• Local marketing and outreach