Field Installation Supervisor; part-time) Glens Falls NY

JOB OVERVIEW

The Field Installation Supervisor (IS) is a part‑time position responsible for supervising a group of 2-3 Installation Merchandiser Floaters within a specific geography. Installation Merchandisers help build Hallmark fixtures, move card departments, install new stores, relocate stores, and remodel card departments.

• Your starting hourly pay rate will be $22.50 - $24.50 depending on your skills and experience.
• We provide paid training, delivered through live, hands‑on instruction as well as virtual classroom training.
• Hallmark part‑time employees are offered voluntary benefits that include medical, dental, vision, etc.
• Eligible employees receive annual pay increases.
• This is a Part‑Time position with a variable schedule during the work week.
• Average weekly hours for this position are between 10-20 hours per week.
• Full availability the week before and the week after major holidays, which may include weekends.
• Availability to lead and/or support season changeovers, extended services, installations, and inventories.

You’ll perform supervisory overview and assistance with service work in Hallmark departments of various retail stores such as grocery stores, drug stores, department stores, and mass‑retailers. The position consists of two major components:

• Supervise and Manage Service:
  • Supervise a team of 2-3 Installation Merchandiser Floaters.
  • Document and manage performance with manager feedback and input.
  • Handle retailer concerns, retail execution issues, and retail merchandiser performance issues by working with store management, field merchandisers, and/or your manager.
• Lead Department Remodels and Resets:
  • Prepare, direct, and follow up on minor installations involving resetting product, building fixtures, and merchandising product.
  • Lead or participate in major installations when business exceptions require additional support.
  • Major installations could involve moving the card department, building fixtures, and merchandising product.

In this role you must be able to motivate both in‑person and remote teams, follow through on commitments, lead by example in applying Hallmark's best practices, excel at managing and leading others through change, delegate tasks when needed, and demonstrate strong problem‑solving skills. You should also be organized, manage time efficiently, handle administrative duties, and build and maintain strong customer relationships.

This is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise, and display fixtures up to 30 pounds throughout the workday and up to 50 pounds on occasion.

You will also be required to kneel, squat, walk, and stand throughout your workday, and you may be required to climb stairs and step‑ladders.

• At least 18 years of age.
• Able to read, understand, and communicate in English.
• Able to operate a digital handheld device to open and read documents and interpret information.
• Have access to a Wi‑Fi network and the internet.
• Have access to consistent transportation to travel to and between assigned stores as scheduled.
• Flexibility to work a changing work schedule that may include an occasional evening or weekend.
• Required to work the week before and the week after major holidays.

Part‑time employees with a work schedule of less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits, including dental, vision, critical illness, accident insurance, hospital indemnity, and minimum essential coverage (preventive care).

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I‑9 Employment Eligibility Verification, and successfully passing a pre‑employment background check.

Hallmark is an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.