Commercial Appliance Service Technician; Burlington, VT

Territory

Burlington, VT

T&J Appliance Solutions is a division of T&J Companies, a family-owned and operated company based in Clifton Park, NY. T&J Companies and its divisions self-perform commercial appliance and electrical services for customers throughout the Northeast with a focus on retail locations. Our team is professional, agile, and customer centric. Our goal is to provide our customers with fast, reliable service they can count on while growing our family-run business into a top employer in the area.

The Commercial Appliance Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed.

Standard hours are Monday-Friday | 7:00am-3:30pm. This is subject to change based on customer schedules and management’s discretion. Mandatory on-call weekend rotation.

Due to the fact T&J does not have a local shop in your region, you are responsible for up to 30 minutes of travel time to your first job of the day, and up to 30 minutes home from your last call of the day. Candidates must be willing to drive up to 2 hours (one way) for service calls.

• Respond to customer work orders assigned by service manager.
• Travel to and from customer locations to troubleshoot and resolve issues.
• Use company van, fuel card, credit card, phone, and iPad to view and manage work orders ahead of time.
• Take vehicle home each night and obey vehicle usage policy (work use only unless cleared by service manager).
• Report via phone to the manager in Albany; manager is available to assist with all questions and concerns.
• Follow all company policies and procedures, both internally and externally.

• Must have a clean driving record.
• Must be willing to drive up to 2 hours (one way) for service calls.
• Excellent communication and troubleshooting skills.
• Ability to work independently and with others.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.

• Preferred:
  Experience maintaining, troubleshooting, and replacing Turbo Chef, Merry Chef, Bunn, Mastrena, Hatco, Clover Vertica, Franke or similar equipment.
• Preferred:
  Knowledge of the Facility Services industry.

• High School Diploma or equivalent is required.
• Refrigeration certification highly encouraged, but not mandatory.

• Must be able to lift up to 50 pounds at times.

• Authorized to work in the United States.
• Must pass a drug test and background check prior to starting work.

• $37-$42 per hour based on experience.
• Health Insurance offered.
• Dental Insurance offered.
• Employee discount program.
• Opportunities for growth and development.