Community Engagement Coach

Community Engagement Coach

As a Community Engagement Coach at Mansfield Hall, you will help neurodivergent college students build the social, independent living, and community engagement skills needed to navigate college and emerging adulthood with greater confidence.

You will provide direct support to students as they manage daily routines, participate in the Mansfield Hall community, build relationships, and work toward the goals outlined in their individualized Student MAPs, or Making Action Plans.

This role goes beyond supervising activities or maintaining a residential environment. You will actively coach students through social interactions, emotional challenges, schedule management, self-care, community participation, and the everyday responsibilities that contribute to greater independence.

In This Role, You Will:

• Provide direct coaching and support to residential students as they navigate daily schedules, community expectations, social situations, and individual goals.
• Help students follow the routines and action steps established in their Student MAPs, including goals related to self-care, social communication, schedule management, and community engagement.
• Build positive, professional relationships with students while providing encouragement, accountability, feedback, and clear boundaries.
• Address and de-escalate student well-being concerns, including heightened emotional situations, interpersonal misunderstandings, and social conflicts.
• Facilitate positive social interactions in common spaces, during meals, and at community activities and events.
• Encourage and coordinate extracurricular activities within Mansfield Hall and throughout the surrounding community.
• Help create an engaging, inclusive, and welcoming residential environment where students feel connected and supported.
• Identify student successes, challenges, and areas where additional coaching or intervention may be needed.
• Provide regular feedback to students regarding their progress, choices, communication, and follow-through with individual plans.
• Encourage students to build independence and take increasing ownership of their schedules, responsibilities, relationships, and daily living skills.
• Contribute observations and relevant information to the development and continued refinement of student plans.
• Monitor and document student progress accurately and consistently using Mansfield Hall's Microsoft-based systems.
• Manage the staff phone and collaborate appropriately with Directors during on-call situations throughout evenings and weekends.
• Assist with meal setup and takedown and help maintain organized, welcoming common spaces.
• Collaborate with the Director of Student Life, Director-level staff, and Mansfield Hall leadership to provide coordinated and high-quality student programming.
• Contribute to the overall functioning of the Mansfield Hall living and learning community by responding flexibly to student and program needs.

Role Requirements

• You have a bachelor's degree in behavioral sciences, psychology, education, social work, human services, or a related field.
• You have at least one year of direct experience coaching, mentoring, tutoring, or supporting students or young adults with diverse learning and social needs.
• You are able to build professional, trusting relationships with students, families, colleagues, campus partners, and community service providers.
• You understand the academic, social, emotional, and independent living challenges that students may encounter in a post-secondary environment.
• You are comfortable making sound decisions independently while also communicating and collaborating closely with a multidisciplinary team.
• You can demonstrate self-advocacy, establish appropriate boundaries, and maintain professional relationships with both students and colleagues.
• You are able to monitor and support a dynamic residential environment that may include up to 50 students.
• You communicate clearly, respectfully, and professionally, including during emotionally heightened or challenging situations.

You'll Be a Great Fit If You:

• You believe students are capable. You provide meaningful support while encouraging students to make decisions, solve problems, and take responsibility for their own growth.
• You enjoy coaching in real time. You are comfortable helping students work through challenges as they occur, whether related to communication, scheduling, conflict, self-care, or community participation.
• You remain calm under pressure. You can respond thoughtfully to emotional situations, social misunderstandings, or unexpected concerns without escalating the situation.
• You balance empathy with accountability. You can validate a student's perspective while still reinforcing expectations, boundaries, and follow-through.
• You are socially observant. You notice when a student may be struggling, withdrawing, misunderstanding a situation, or needing additional support.
• You are comfortable facilitating connection. You enjoy helping students participate in activities,…