Auto Service Technician — Diagnostic & Customer Care

SERVICE TECHNICIANGenerous Pay Plan + Great Benefits Honda of Burlington, part of the Nelson Family Automotive Group, is looking for the right candidate to join our growing team of talented technicians. We are an established, fully equipped, full-service auto repair shop. This is a great opportunity to receive automotive training with professional ASE certified technicians and a world class team.

We are seeking a top performer with a proven success record in a dealership setting and stable work history. We are looking for someone with a high level of integrity and strong customer service skills. A successful candidate must possess talent, drive, energy, character, and a positive attitude. At our dealership, it takes people from all departments working together to create and maintain a successful dealership.

As a family-owned and operated business, we believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer a very competitive compensation and benefits package including:

Generous pay plan!

Medical, Dental, Vision, and Life insurance and supplemental coverage
401(k) Plan with matching contribution

Paid vacation, sick leave, and holidays

Career advancement opportunities

RESPONSIBILITIES Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Diagnose cause of any malfunction and performs repair.

Communicate with parts department to obtain needed parts.

Save and tag parts of the job if under warranty or if requested by the customer.

Examine assigned vehicle to determine if further safety or service work is required or recommended.

Communicate with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

Document all work performed and recommended on the repair order.

Participate in manufacturer-sponsored training programs, schools and events.

Keep abreast of manufacturer technical bulletins.

Supervise work of any apprentice technicians as assigned.

Report machinery defects or malfunctions to supervisor.

Ensure that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.

Keep shop area neat and clean.

Maintain and is accountable for all dealership-owned tools and manuals. Return them to the proper place and in the same condition as they were received.

Understand, keep abreast of and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.

Operate all tools and equipment in a safe manner.

Report any safety issues immediately to management.

Other tasks as assigned.

QUALIFICATIONS Must have 1 to 3 years of previous automotive technician experience

Positive and enthusiastic approach to work with a problem-solver mindset

Ability to provide a high level of customer service

Hard working with the ability to focus on the details

Ability work in a fast paced, team environment

Ability to follow directions

Valid drivers license and clean driving record

Ability to operate a manual and automatic transmission

Physically able to lift 20-80 lbs.

Must pass pre-employment testing to include background checks, MVR, and drug screen.

Hours:

Full-time, 40 hours per week.

Compensation:
Competitive wages based on your skills and experience.

Benefits and Paid Time Off after introductory period.
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