Office Assistant

OFFICE ASSISTANTGenerous Pay Plan + Great Benefits Honda of Burlington, part of the Nelson Family Automotive Group, has an immediate opening for an experienced Office Assistant. We are seeking a top performer with a proven success record in a dealership setting and stable work history. We are looking for someone with a high level of integrity and strong customer service skills.

A successful candidate must possess talent, drive, energy, character and a positive attitude.

As a family-owned and operated business, we believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer a very competitive compensation and benefits package including:

Generous pay plan!

Medical, Dental, Vision, and Life insurance and supplemental coverage
401(k) Plan with matching contribution

Paid vacation, sick leave, and holidays

Career advancement opportunities

Responsibilities

Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer- focused manner.

Maintain a professional, calm manner when negotiating with difficult or upset customers.

Maintain a high level of confidentiality.

Open and accurately record incoming titles and/or invoices, according to established procedures.

Troubleshooting and problem resolution.

Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company.

Contribute to effective operations by providing support where and when as needed on sale/customer promotion dates.

Perform other duties as assigned or requested.

Qualifications Strong attention to detail.

Excellent follow-through and communication skills.

Prefer 1 or more years of experience in an auto dealership. We will train the right candidate.

Automate experience a plus.

Previous experience working in a busy office environment preferred.

Must pass pre-employment testing to include background checks, MVR, and drug screen.
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