Assistant Branch Manager

About the Role

Ensures the branch meets or exceeds operations standards at all times, conducts satisfactory audits, and monitors sales and service goals. Coaches other team members to deepen customer relationships using Client and Business Financial Review. Develops and maintains strong, long‑term relationships with consumers and businesses in the local community and provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.

• Acts as backup to the personal banking team to open new accounts, receive loan requests, and gather credit‑related information.
• Manages, leads, trains, and coaches tellers; may also oversee personal bankers in collaboration with the Branch Manager.
• Processes and oversees technical tasks such as opening and closing the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls.

High School Diploma or GED required. Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or a related field, or equivalent work experience preferred.

• 3years of retail banking experience required.
• 2years of management or supervisory experience preferred.
• 2years of consumer and small business lending origination experience preferred.
• Customer service background in retail or banking.
• Demonstrated ability to grow sales by developing long‑lasting, knowledge‑based relationships with clients and offering customized solutions.
• Demonstrated leadership skills, handling difficult customer and associate conversations in a professional, transparent, and courteous manner.
• Strong attention to detail and multitasking abilities.
• Proficient use of spreadsheets and other banking computer systems and related software; ability to operate office equipment and perform repetitive movements (e.g., counting cash, typing, handling documents).
• Effective training and mentoring skills.

This position requires the candidate to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator.

All MLOs will be required to register as an MLO complying with the SAFE Act requirements. This position is NOT authorized to act as a Bank Closed‑End MLO and is limited to open‑end transactions (home equity lines of credit) only.

Earn rewards that match your efforts. The role may be eligible for performance‑based incentive compensation, and those details will be provided during the recruitment process.

Grow your skills with tailored premier banker programs.

Clear paths to achieve your professional goals.

$24.00 – $30.00 per hour, depending on knowledge, skill, experience, education, and geographic location.

723 Haggen Drive, Burlington, WA98223 – Ability to work fully onsite at the posted location.

• Comprehensive healthcare coverage – medical, dental, and vision plans.
• 401(k) retirement savings plan with employer match for qualifying contributions.
• Employee assistance program.
• Life and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristic.

If you require an accommodation to complete the application or interview(s), please let us know by sending an email to