Environmental Services Lead

Department: 11906 AMC Burlington - Environmental Services Status:
Full time Benefits Eligible:
Yes Hours Per Week: 40 Schedule Details/Additional Information:
Full time 40 hours per week, 2nd shift, rotating holidays, work every 3rd weekend. Pay Range: $20.80 - $31.20

• Lead co-workers in the day-to-day operations of the Environmental Services department (EVS) program.
• Confers, plans ahead with supervisory staff, on job assignments, projects and activities.
• Verifies completion of all assigned duties/tasks by Environmental Services staff according to EVS procedures.
• Responsibility for assisting in scheduling of the Environmental Services staff.
• Adjusts the daily schedule to ensure proper staffing in all areas.
• Functions as Environmental Services Tech, knowing all positions/responsibilities within department.

• Role in Hazardous Materials, spills and disaster plans
• Assists in competencies
• Monitor Bed Tracking
• Monitors lunch and breaks
• Liaison between EVS and customers/staff as needed
• Coordinate projects/set ups
• Assist with room inspection high touch, etc.
• Issues key, pagers, equipment, etc
• Makes suggestions for work improvement Supply and equipment use and maintenance.

• Assists in training and introducing new equipment and cleaning methods by demonstrating techniques and procedures.
• Inspects equipment and supplies for cleanliness and possible damage, to ensure that it is in working order for the next shift use and maintenance of all equipment.

• Demonstrates a commitment to satisfying customer needs and exceeding customer expectations. Continues to improve patient and customer satisfaction scores.
• Maintains courteous and pleasant attitude to patients, families and other contacts.
• Utilizes appropriate chain of command in resolving complaints, grievances.
• Maintains confidential patient and departmental information.
• Presents department in a positive manner to all contacts.
• Utilizes AIDET with both Internal Customers and External Customers.
• Demonstrates ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates.
• Demonstrates a positive, supportive attitude to patient families and other personnel in emergency and non-emergency situations.
• Displays patient and tact when dealing with other hospital personnel.

• Maintains licenses and certificates as appropriate.
• Fulfills operating unit, competencies, and required training.

• High School diploma or equivalent
• Leadership experience preferred.
• At least one year in Housekeeping Knowledge, Skills & Abilities Required.

• Good communication skills
• Good organizational skills
• Excellent customer service skills
• Must be able to communicate instructions.

Team player Able to work with all levels of personnel Demonstrates flexibility Projects a positive attitude Willing to learn, cooperate Self-motivated Demonstrates initiative Good communication skills. Written and verbal Thinking consistent with Advocate Mission, Values, Philosophies and quality concepts EVS product and equipment knowledge Potential exposure to hazardous materials Job responsibility involves walking, standing, bending, climbing and lifting throughout the workday.

Ability to perform medium lifting: up to 35 pounds occasionally and/or 10 to 15 pounds frequently and/or up to 10 pounds constantly. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs

Health and welfare benefits…