Event Staff Member

Job Description

Title
:
Event Staff Member, Mercantile Hall

Help Create Unforgettable Moments—Join Our Event Staff Team!

Mercantile Hall is a wedding and event space located in Burlington, Wisconsin and a proud member of the BEDO Brands collection of businesses alongside 10 South Venue and Bon Bon Belle Bridal Boutique. We are excited to share our love for service, weddings, and hospitality with couples for years to come and invite you to join the magic of making other people shine!

Our Mission
:
Make Other People Shine

• CARE:
  We care first for each other, then customers
• SERVICE:
  We wow our customers with service and hospitality
• PROCESS:
  We follow repeatable systems to ensure consistently excellent experiences for our customers and co-workers
• IMPROVEMENT:
  We constantly improve and raise the bar on our service experience, our facility, our brand, ourselves

• Someone with a full-time or part-time job with flexibility to work at our venue as well. College students encouraged to apply
• Experienced in hospitality and/or customer service
• Lives within 20 minutes of the venue
• Likes the idea of working out while working
• Able to stand for the entirety of a shift. Also able to lift up to 50 lbs
• Converses well with guests
• Works well within a team but does not need a team to succeed

• Greet and thank guests upon arrival
• Set tables and chairs for events or tours
• Hang additional lighting as required
• Hang customer items as required
• Set out linens and fold napkins
• Restock bathroom and kitchen supplies
• Clear out kitchen for caterers
• Pack up guest items if required
• Set ceremony chairs as directed by Event Manager
• Set outdoor furniture (screens, tables, chairs, heaters)
• Light candles
• Greet and direct guests
• Move ceremony chairs
• Other preparation as delegated by Event Manger
• Garbage removal

• Charming, Historic Setting Work in a one-of-a-kind venue that’s full of character, style, and beautiful backdrops everywhere you look.
• Incredible Team Culture Join a crew that’s passionate, welcoming, and always ready to support one another. Good vibes only.
• Be Part of the Magic The wedding world is full of energy, emotion, and unforgettable moments—and you get a front-row seat.
• Grow Your Skills Gain valuable experience in event coordination, team leadership, and client management as you develop your skills.
• Room to Rise Mercantile Hall is part of a growing family of wedding businesses—and that means real opportunities for you to grow right along with us.