IT Desktop Support Engineer
Job in
Burlington, Racine County, Wisconsin, 53105, USA
Listed on 2026-08-03
Listing for:
Axiom Technologies
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Hiring: IT Desktop Support Engineer | Burlington, WI | Onsite
Axiom Technologies is hiring an experienced IT Desktop Support Engineer for an onsite opportunity in Burlington, Wisconsin.
Location:Burlington, WI
Work Mode:100% Onsite
Schedule:Monday to Friday
Employment Type:Full-Time Contract
Contract Type:1099 Independent Contractor
Benefits:No benefits
Work Authorization- U.S. Citizens
- s
- EAD
- L2 Visa Holders
- J2 Visa Holders
- Provide onsite Level 1 & Level 2 desktop support for end users.
- Install, configure, troubleshoot, and maintain desktops, laptops, printers, scanners, and other peripherals.
- Resolve hardware, software, Windows OS, and network connectivity issues.
- Perform IMAC (Install, Move, Add, and Change) activities.
- Support Microsoft Windows 10/11 and Microsoft 365 applications.
- Manage user accounts and permissions through Active Directory.
- Troubleshoot Outlook, Microsoft Teams, One Drive, and Office 365 issues.
- Support conference room AV equipment and video conferencing systems.
- Perform hardware replacements, software installations, and system updates.
- Document incidents and service requests using an ITSM/ticketing tool.
- Deliver excellent customer service while adhering to ITIL best practices.
- 2+ years of experience in IT Desktop Support or End User Computing.
- Strong knowledge of Windows 10/11 and Microsoft 365.
- Hands-on experience with Active Directory.
- Basic networking knowledge (TCP/IP, DNS, DHCP).
- Experience with hardware troubleshooting and deployment.
- Familiarity with Service Now or similar ticketing systems.
- Excellent communication and problem-solving skills.
- 100% Onsite – Monday through Friday
- Only 1099 Independent Contractors will be considered.
- No C2C, vendor submissions, or W2 applicants.
- No employee benefits are provided.
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