Factory Quality Technician

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

Works under the general direction and guidance of the QA Supervisor. The Quality/Lab Technician is responsible for specific activities, as described below, relative to the laboratories and factory.

12‑hour night shift (7:00 PM–7:00 AM). The shift follows a 2/2/3 rotation.

Safety:

• Understand the safety risks associated with the job
• Comply with all safety rules, procedures, and work practices
• Report all safety incidents
• Has read and understands the Safety, Health and Environmental Policy
• Understand the aspects of the job that impact the environment
• Comply with all environmental rules, procedures, and work practices
• Report all environmental incidents
• Has read and understands the Safety, Health and Environmental Policy

Quality:

• Follow recipes and deviations at all times. Unauthorized deviations are strictly forbidden
• Comply with all FDA rules, procedures, and work practices
• Follow all Nestlé and GMP procedures
• Maintain confidential information on recipes
• Report all deviations from the recipe

Operations:

• Responsible for accurately and efficiently preparing all media to be used in the micro lab
• Maintain inventories of all in-house prepared media used for microbiological analyses
• Maintain an accurate inventory of media bases and other lab supplies and notify the Supervisor of shortages in time to reorder
• Responsible for picking up finished product samples from the hi-rise, returning samples to the hi-rise after testing, and maintaining adequate room in the Micro Lab freezer
• Responsible for the routine cleaning (as directed by company Standard Operating Procedures) of lab equipment. This includes but is not limited to pathogen lab floors, cabinets, freezers, refrigerators, incubators and other areas as directed
• Responsible for all daily, weekly, monthly, quarterly, and annual equipment checks as directed in compliance with Company Standard Operating Procedures. This will include incubators, pH meters, distilled water system, freezers, refrigerators, autoclaves, balances, and other equipment as directed
• Autoclave any items requiring sterility and maintain autoclaves and autoclave records on a daily basis
• On an as-needed basis (fill-in for Microbiologist or Specialist), responsible for the accurate and efficient microbiological analysis of raw ingredients and finished products including the completion of all data records related to analysis in compliance with the Raw Goods Sample Plan and the Finished Goods Sample Plan
• On an as-needed basis, assist the Microbiologist and Micro Lab Specialist in the completion of their duties including data entry, finished goods sampling, raw material sampling, and filing
• Responsible for accurately and efficiently performing chemical testing on incoming goods as per established procedure
• Responsible for obtaining and performing quality tests on milk storage tanks, STOVEX storage tanks, and blend vats for fat acidity, solids, odor, taste, etc. as required
• Chemistry lab p-test scheduling and results management
• Inputting data and results into SAP
• Work in a safe manner and maintain a clean and orderly work environment
• Responsible for performing other duties, as assigned

• High School Diploma or GED equivalent required
• Bachelor’s degree in chemistry, biology, general science, food science or…