OffShift Quality Specialist

POSITION SUMMARY

The Factory Quality Specialist performs a variety of quality control tests/inspections and/or standard microbiological, chemical, physical or sensory testing and assays on products, materials, components, etc. at various stages of the production process to ensure compliance with quality and reliability standards. Manages finished goods positive release, net contents and sensory program. Records statistical data. Analyzes data and writes summaries to validate or show deviations from existing standards.

Recommend modifications to existing, or suggest new, standards, methods and procedures. Works closely with the Quality Team to help identify, solve and prevent problems affecting quality.

2nd Shift

• Supports production in decisions related to quality and food safety
• Audits GMPs, procedures and paperwork on the production floor
• Conducts coaching and training to employees
• Identifies gaps in procedures or processes
• Participates in and/or lead continuous improvement activities such as GSTD
• Attends SHOs, DORs and WORs
• Responsible for changes in procedures and QMS
• Review consumer alerts and direct follow-up of alerts
• Maintain consumer complaint awareness through distribution of top complaints for production lines
• Manages consumer complaint team and follow-up
• Manages Foreign Bodies Task Force
• Daily Review of HACCP documentation on Shop Floor
• Daily Behavior Based Quality and safety observations
• Responsible for follow-up activities driven by CPARs from Internal Audit Team and Third-Party Audits
  - Support traceability exercises
• Members of Internal Audit Team
• Conducts special projects as assigned
• Able to work flexible hours and able to cover off shifts
• Quality system ownership and health

• SAP responsibilities:
  • Finished goods and raw material release, Holding raw and finished products and traceability
  • Responsible for holding product and rework documentation review and disposition along with communication with outside distribution centers

• Employees shall follow and carry out company policy on all required GMP, quality and food safety requirements and elevate quality or food safety findings or incidents
• Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas
• Ensures the compliance for FSSC 22000 while driving continuous improvement for Quality metrics/KPI’s in their area of responsibility
• Supports Improvement initiatives (e.g. complaints, holds) with Factory, and drives improvement projects in DOR
• Assist, advise and train Operations in attaining the Nestlé quality standards (QMS, MI, etc.)
• Communicates Quality and Food Safety briefs to assigned line operation teams

• Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental
• To be part of the culture change towards behavioral safety improvement

• Supports key Nestlé Continuous Excellence (NCE) initiatives
• Other duties as assigned by manager

• B.S. Degree in Food Science, Microbiology, Chemistry, or other related field OR associates degree with years of experience OR years of experience in lieu of a degree

• Preferably 2-3 years’ manufacturing experience in food industry
• Knowledge of continuous improvement

• Must have good verbal and written communication skills with the ability to influence
• Must be able to handle multiple assignments
• Must be precise and accurate, well‑organized worker
• Strong attention to detail
• Must be able to perform in a demanding, fast‑paced environment
• Must have good mathematical (basic statistical skills highly desirable), problem‑solving and analytical skills
• Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications preferred
• Proficiency in SAP systems is preferred

It is our business imperative to remain a very inclusive workplace.

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