Quality Engineer

Quality Engineer

The Quality Engineer develops, implements, and owns quality assurance initiatives across the facility, with a strong focus on electronics manufacturing. This role conducts detailed inspections and testing of electronic components and systems, leads corrective and preventive actions, and supports internal and external audits for compliance with industry standards such as ISO 9001 and AS9100D. The Quality Engineer collaborates closely with manufacturing, engineering, supply chain, sales, and customers to resolve quality issues, improve processes, and enhance overall product quality while supervising a small quality team.

• Develop and implement company-wide quality assurance processes, procedures, and flow charts.
• Conduct thorough inspections and testing of electronic components and systems to ensure compliance with industry and customer standards.
• Identify, document, and resolve quality issues and non-conformances in a timely and structured manner.
• Collaborate with cross-functional teams, including sales, engineering, manufacturing, and supply chain, to address quality concerns and implement corrective actions.
• Perform root cause analysis and implement preventive measures to avoid recurrence of quality issues, including preparation and assurance of 8D reports.
• Maintain and update quality documentation, including inspection reports, test results, and quality records, and track factory quality trends and metrics.
• Lead internal and external audits to ensure compliance with applicable quality standards and regulations, supporting ISO 9001 and AS9100D certification activities.
• Provide training, guidance, and support to team members on quality assurance processes, tools, and best practices.
• Supervise and mentor a small team of 2–3 employees in the Quality department, providing direction and performance feedback.
• Analyze and optimize inspection plans to improve effectiveness, efficiency, and coverage.
• Complete customer surveys and questionnaires related to quality performance and systems.
• Support colleagues with regulatory and compliance certifications such as RoHS, REACH, and CMRT.
• Serve as a strong customer interface for quality-related topics, including RMA (Return Material Authorization) management and support.
• Work closely with manufacturing, engineering, supply chain, and customers to investigate quality issues and drive effective corrective actions.
• Support and contribute to continuous improvement initiatives aimed at enhancing the company's quality system and overall product quality.

• Proven experience as a Quality Engineer in the electronics industry, with 5+ years of experience desired.
• Hands-on approach to quality engineering with the ability to own and drive quality initiatives across a facility.
• Strong knowledge of quality assurance methodologies, tools, and standards, including ISO 9001 and AS9100D.
• Experience supporting or conducting internal and external audits aligned with ISO 9001 and AS9100D requirements.
• Ability to perform structured root cause analysis and develop effective corrective and preventive actions, including 8D reports.
• Proficiency with CRM/ERP systems and Microsoft Office applications such as Excel, Word, Outlook, PowerPoint, and Teams (or similar tools).
• Knowledge and practical experience with electronic testing equipment and related software.
• Strong communication and customer interface skills, especially in managing RMAs and customer quality concerns.
• Leadership experience in guiding and supervising a small team within a quality function.
• Ability to maintain detailed quality documentation and track quality metrics and trends accurately.

• Bachelor's degree in Engineering, Quality Assurance, or a related field.
• Certification in Quality Assurance, such as Certified Quality Engineer (CQE) or Six Sigma, is preferred.
• Internal auditor certification or demonstrated experience with ISO 9001 or AS9100D audits.
• Familiarity with regulatory and compliance frameworks such as RoHS, REACH, and CMRT.
• Experience developing and optimizing inspection plans and quality workflows.
• Ability to train and coach team members on quality processes and best practices.
• Strong problem-solving mindset and a continuous improvement orientation.

The role is based in an older manufacturing shop that is undergoing improvements and modernization, providing the opportunity for the Quality Engineer to help streamline workflows and upgrade quality processes. You will work closely with manufacturing, engineering, supply chain, sales, and customers in a hands-on production environment that uses electronic testing equipment, CRM/ERP systems, and common office productivity tools. The organization offers a culture that recognizes and rewards employees through incentives such as employee-of-the-month programs, gift cards, and catered food, fostering engagement and appreciation while focusing on continuous improvement in product quality and operations.