Sales Manager

Mercantile Hall Sales Manager

Mercantile Hall Burlington, Wisconsin, United States

Help couples say “yes” to their venue and build the wedding vision of their dreams. Join Mercantile Hall as our full-time Sales Manager!

Mercantile Hall is owned and operated by BEDO Brands, a collection of award-winning brands that focuses on hospitality in the wedding industry, and boasts of incredible sibling brands, including 10 South and Bon Bon Belle Bridal Boutique. Mercantile Hall is a beautiful wedding and event venue located in Burlington, Wisconsin. We are seeking a full-time Sales Manager to lead tours, schedule events, and guide couples into their planning journeys smoothly.

• Job Type: Full-time
• Schedule: Variable schedule
• Work Location: Mercantile Hall

• Give engaging, thoughtful venue tours that help bring couples’ wedding visions to life in real time
• Own your performance by hitting weekly tour and booking goals
• Consistently convert tours into bookings by building trust and providing wedding industry insights
• Maintain relentless, service-motivated follow-up through calls, texts, and email
• Respond to couples’ inquiries, concerns, and feedback with urgency and care
• Proactively seek and strengthen relationships with local businesses to grow corporate event bookings
• Be fanatical about a team culture where we support each other and celebrate shared success

• You would love to work Sunday through Thursday each week and enjoy having Fridays and Saturdays off
• You enjoy a full, productive workload and take pride in how you manage your time
• You love working evenings and thrive in a schedule that aligns with the availability of our couples
• You’re comfortable leading evening tours two nights per week and on Sundays

• Compensation: $50,000 base, plus up to $25,000 in performance-based bonuses
• Benefits:
• 401(k) matching up to 5%
• Health, dental, and vision insurance
• Unique benefits package
• Employee discount
• Flexible schedule
• Paid time off
• Employee referral program

• Charming, Historic Setting – Work in a one-of-a-kind venue that offers a beautiful backdrop for every tour (and every event you help create!)
• Incredible Team Culture – Join a truly supportive team that values your success and growth
• Help Make Magic Happen – Play a meaningful role in one of the most important decisions engaged couples make
• Develop Your Skillset – Strengthen your expertise in sales, client experience, and event strategy
• Room to Rise – Be part of a growing collection of wedding-focused brands with opportunities to advance in sales and leadership

Who we are:

Our Mission:
Making Other People Shine Our Core Values:

• CARE: We care first for each other, then customers
• SERVICE: We wow our customers with service and hospitality
• PROCESS: We follow repeatable systems to ensure consistently excellent experiences for our customers and co-workers
• IMPROVEMENT: We constantly improve and raise the bar on our service experience, our facility, our brand, and ourselves

• Someone experienced in weddings, events, hospitality, or high-touch sales environments
• Service-minded, goal-oriented, and motivated by achieving and exceeding sales targets
• Self-motivated, organized, and comfortable managing your day independently
• Someone who takes ownership of their workflows from first inquiry to booked event
• Highly responsive and energized by instant follow-up and clear communication
• Able to receive feedback from other departments and coworkers within a close-knit team

• Microsoft Copilot and applied AI communications
• Microsoft Office Suite (especially Excel)
• Triple Seat, Prismm, or another event management software
• Dial Pad, or another digital cellphone service