Mercantile Hall Sales Manager

Description

Help couples say “yes” to their venue and build the wedding vision of their dreams. Join Mercantile Hall as our full-time Sales Manager!

Mercantile Hall is owned and operated by BEDO Brands, a collection of award-winning brands that focuses on hospitality in the wedding industry, and boasts of incredible sibling brands, including 10 South and Bon Bon Belle Bridal Boutique. Mercantile Hall is a beautiful wedding and event venue located in Burlington, Wisconsin. We are seeking a full-time Sales Manager to lead tours, schedule events, and guide couples into their planning journeys smoothly.

• Job Type: Full-time
• Schedule:
  
  Variable schedule
• Work Location:
  
  Mercantile Hall

• Give engaging, thoughtful venue tours that help bring couples’ weddingvisions to life in real time
• Own your performance by hitting weekly tour and booking goals
• Consistently convert tours into bookings by building trust and providing wedding industry insights
• Maintain relentless, service-motivated follow-up through calls, texts, and email
• Respond to couples’ inquiries, concerns, and feedback with urgency and care
• Proactively seek and strengthen relationships with local businesses to grow corporate event bookings
• Be fanatical about a team culture where we support each other and celebrate shared success

• You would love to work Sunday through Thursday each week and enjoy having Fridays and Saturdays off
• You enjoy a full, productive workload and take pride in how you manage your time
• You love working evenings and thrive in a schedule that aligns with the availability of our couples
• You’re comfortable leading evening tours two nights per week and on Sundays

• Compensation: $50,000 base, plus up to $25,000 in performance-based bonuses
• Benefits:
  • 401(k) matching up to 5%
  • Health, dental, and vision insurance
  • Unique benefits package
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Employee referral program

• Charming, Historic Setting – Work in a one-of-a-kind venue that offers a beautiful backdrop for every tour (and every event you help create!)
• Incredible Team Culture – Join a truly supportive team that values your success and growth
• Help Make Magic Happen – Play a meaningful role in one of the most important decisions engaged couples make
• Develop Your Skillset – Strengthen your expertise in sales, client experience, and event strategy
• Room toRise – Be part of a growing collection of wedding-focused brands with opportunities to advance in sales and leadership

Who we are:

Our Mission:
Making Other People Shine

• CARE:
  We care first for each other, then customers
• SERVICE:
  We wow our customers with service and hospitality
• PROCESS:
  We follow repeatable systems to ensure consistently excellent experiences for our customers and co-workers
• IMPROVEMENT:
  We constantly improve and raise the bar on our service experience, our facility, our brand, and ourselves

• Someone experienced in weddings, events, hospitality, or high-touch sales environments
• Service-minded, goal-oriented, and motivated by achieving and exceeding sales targets
• Self-motivated, organized, and comfortable managing your day independently
• Someone who takes ownership of their workflows from first inquiry to booked event
• Highly responsive and energized by instant follow-up and clear communication
  
  Can receive feedback from other departments and coworkers withina close-knit team

• Microsoft Copilot and applied AI communications
• Microsoft Office Suite (especially Excel)
• Triple Seat, Prismm, or another event management software
• Dial Pad, or another digital cellphone service