Administrator, Healthcare Administration, Administrative​/Clerical

Location: This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week.

Duration: This will be a full-time 18-month contract position.

Welcome to Specsavers – where we’re not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 11th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with nearly 240 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

This Administrator (internally called ‘New Store Administrator’) will be part of our Business Formations team on an 18-month contract to cover a maternity leave. They will contribute to ensuring that all new store locations are legally incorporated and fully operational.

You will be responsible for establishing third-party direct billing insurance accounts for both Retail and Optometric corporations and work closely with incoming Partners to ensure all required administrative processes are completed accurately and efficiently.

• Complete detailed online applications for third-party direct billing insurance accounts.
• Ensure accurate and timely data entry across all administrative tasks.
• Communicate professionally with external stakeholders, including insurance providers and regulatory bodies.
• Liaise with internal Retail and Optometric Partners to gather necessary information and provide status updates.
• Support the administrative setup of new store locations, including insurance, licensing, and compliance requirements.
• Manage multiple tasks and deadlines in a fast-paced, team-oriented environment.
• Maintain accurate records and documentation for all store formation processes.

• High Attention to Detail:
  Proven ability to complete complex online applications with accuracy and consistency.
• Strong Communication
  
  Skills:
  
  Confident in both written and verbal communication with internal partners and external stakeholders.
• Data Entry Proficiency:
  Experience in high-volume data entry with excellent speed and accuracy.
• Organizational
  
  Skills:
  
  Ability to manage multiple tasks, deadlines, and priorities in a fast-paced environment.
• Team
  
  Collaboration:
  
  Comfortable working within a small team and contributing to collective goals.
• Professionalism:
  Ability to represent the company in communications with new Partners and third-party insurance providers.
• Tech Savvy:
  Competent in using online platforms, forms, and standard business software (e.g. Microsoft Office, especially Excel and Outlook).

• Experience in Insurance or Healthcare Administration:
  Familiarity with third-party billing or insurance application processes for example:
  Telus Health, Sun Life, Greenshield and MSP (Medical Service Plan)
• Multitasking in a Deadline-Driven Environment:
  Experience juggling multiple requests while maintaining quality standards.

$55,000 - $68,000 base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experience.

• 4 weeks of vacation and 1 paid volunteer day
• 1 extra paid day off and an eyecare voucher on your birthday
• RRSP matching
• Quarterly performance bonus
• Profit sharing program
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events

• Collaborative
  :
  We work together as one Specsavers to deliver our purpose
• Curious
  :
  We question, explore,…