Client Accounts Associate

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Serving students, staff, faculty and our wider community across all three campuses, the VPFA (Vice President Finance and Administration) leads and develops foundational support services to help achieve SFU’s academic, research and community engagement missions. We deliver SFU’s day-to-day operational and administrative needs through the work of Campus Services;
Facilities Services;
Finance; IT Services; and Safety & Risk Services. We collaboratively, respectfully and inclusively engage and work with our community partners to meet the needs of and make a difference in the everyday lives of the people we serve, in addition to creating a vibrant work culture of learning and growth for our over 600staff.
Campus Services is composed of seven departments that provide core services to students, faculty, staff and external community. Through Meeting, Event & Conference Services;
Food;
Bookstore & Spirit Shop;
Parking & Sustainable Mobility Services;
Document Solutions;
Residence and Housing; SFU Childcare Society; and a variety of experience programs, Campus Services strives to create vibrant, engaging and welcoming spaces across all three SFU campuses.

About the Role

Providing administrative assistance and accounting support for the Guest Accommodations unit within SFU Meeting, Event and Conference Services working out of the Residence and Housing office. The Client Accounts Associate helps with unit planning, coordinating, and tracking of individual guest and group bookings. Organizes all internal and external meeting room bookings, SFU department guest bookings and all long-term individual guest bookings.

Checks the accuracy of information for guests and group bookings along with inspecting all guests and meeting rooms prior to arrival. Ensures that all Guest Accommodations financial accounts are accurate and balanced at the end of each month. Tracks and maintains Guest Accommodations inventory for amenity items, linen and guest and meeting room supplies. Participates in the training of our Summer Guest Accommodations Assistants which are hired for the summer high season.

Qualifications

High school graduation and two-year post-secondary education with training in word processing, database, and spreadsheet applications and office accounting procedures. 3 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

Additional Information

The assignment end date is January 16, 2028.

Ability to work flexible hours including evenings, weekends, and/or statutory holidays as required.