Program Assistant, MAiD

Salary
The salary range for this position is CAD $30.55 - $32.39 / hour.

Job Summary
Join Our Team at Burnaby-Production Way!

Are you an organized, detail‑oriented professional who thrives in a fast‑paced healthcare environment? We’re looking for a collaborative and dependable individual to provide secretarial, clerical, and administrative support that keeps our programs running smoothly and our teams supported.

In this role, you’ll be at the heart of daily operations—maintaining workflow, supporting staff and clients, coordinating meetings, managing records, and serving as a friendly first point of contact for inquiries. If you enjoy variety, take pride in your organizational skills, and like being the person others rely on, this role is for you.

What You’ll Do

Keep the office moving by supporting day‑to‑day administrative operations

Prepare correspondence, reports, and documents using word processing and office software

Perform data entry, maintain client and program files, and prepare statistical information

Coordinate meetings by booking rooms, preparing agendas, and recording minutes

Support timekeeping, prepare information and resource packages, and maintain office supplies

Provide receptionist services, answer phones, respond to general inquiries, and greet visitors

Sort and distribute mail while supporting a collaborative, professional office environment

Why Join Fraser Health?
Experience the exceptional benefits of working with us including:

Comprehensive, 100% Employer-Paid Benefits:
Enjoy peace of mind with full coverage.

Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.

Benefit Portability:
Seamlessly transfer your benefits from another HEABC employer.

Immediate Pension Enrollment:
Secure your future with a defined municipal pension plan from day one.

Maternity Top-Up:
Receive top-up during maternity leave.

Trans Link Pass Subsidy:
Save on commuting costs with a 50% subsidy on Trans Link passes

Additional employee discounts and perks available.

Work Here. Live Here.
Metro Vancouver & Fraser Valley | British Columbia

If you’re looking for a stable, meaningful role where your administrative expertise truly makes a difference, apply today and become part of a team that supports exceptional care.

Detailed Overview
Provides a variety of secretarial, clerical and administrative support duties such as maintaining day to day workflow for assigned area, assisting with the development and implementation of office procedures, preparing documents utilizing word processing and/or other software applications; performs data entry functions; prepares and maintains statistical information; sets up and maintains client and program files; performs general timekeeping functions; prepares information/resource packages;

maintains office supplies; sorts and distributes mail; performs receptionist duties; arranges meetings and books meeting rooms; records meeting minutes and answers general inquiries by telephone and in person.

Responsibilities

Provides secretarial and administrative support to the Manager and program team by drafting correspondence, typing or formatting a variety of documents such as reports, presentations, letters and memoranda; records minutes and agenda for distribution; follows up on action items as required; schedules meetings, appointments and maintains calendars. May coordinate events such as educational workshops.

Resolves day-to-day administrative problems impacting the smooth workflow and operations of the office; develops new work methods and procedures; identifies programs and recommends alternative solutions.

Performs word processing and data entry functions in a computerized environment utilizing various software applications by performing functions such as inputting client information, maintaining registries, developing templates and typing from handwritten draft or general instruction; creates and maintains spreadsheets.

Prepares information/resource packages by updating, photocopying and collating packages for distribution as required; prepares presentation materials such as overheads, computer-generated slides and handout materials by…