Operations Administrator

As the  Operations Administrator , you will beat the Front desk acting as the first point of contact for employees, visitors, and candidates at our Burnaby Headquarters. Seated at reception, you will play a key role in keeping daily operations running smoothly, from managing front desk interactions to supporting the Recruitment and Operations teams behind the scenes. You'll help ensure everything from new hire onboarding to uniform management and compliance tracking flows efficiently, making a meaningful impact on the employee and client experience.

To succeed in this dynamic, people-focused setting, you'll bring exceptional organizational skills, attention to detail, and a proactive, solutions-oriented mindset.

As the Operations Administrator, you will ensure the smooth daily operations of the office and play a key role in supporting front-line teams.

Manage uniform distribution, returns, laundry, disposal, and reordering, ensuring accurate records are maintained in the company database and supporting overall operational readiness.

Complete new hire paperwork and accurately enter employee information into the HRIS.

Provide administrative support for employee licensing, including updating compliance records in Securiguard's HRIS.

Coordinate and book training for front-line staff, ensuring schedules are aligned.

Maintain both electronic and physical filing systems, including employee notebooks.

Support front desk reception duties alongside the Office Administrator, welcoming guests and managing inquiries.

Schedule and confirm appointments and meetings as requested.

Generate basic operational and HR reports using scheduling and HRIS software.

Collaborate with recruitment, operations, and training teams to ensure seamless communication and task execution.

Archive and update internal trackers for OFA certifications, payroll, and other compliance or operational records as required.

What you bring:

Post-secondary education in human resources, business administration, or a related field.

Minimum 1 year of office administration experience.

Minimum 2 years of customer-facing or customer service experience.

Experience with HRIS would be considered an asset.

Intermediate proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint).

Strong time management, prioritization, and problem-solving skills.

Flexibility to adapt to changing priorities and work in a dynamic environment.

Strong verbal and written communication skills.

A collaborative, proactive, and people-focused approach.

Ability to lift upto 25 pounds.

At Securiguard, we live by our  R.E.A.C.H.  values:

Respect
· Empathy
· Accountability
· Courtesy
· Honesty

Here, you'll join a team that values collaboration, innovation, and your professional growth.

This role offers more than administrative work, it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.

Ready to join the team? Apply today!

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