Telephone Operator Receptionist

Enhance your career as a Telephone Operator and Receptionist with the City of Burnaby. This role involves answering calls, providing information, and handling office records in a full-time capacity.

The City of Burnaby is seeking a dedicated Telephone Operator and Receptionist for a regular full-time position. You'll engage with the public by answering and screening incoming calls while assisting with departmental operations. Key skills for this role include switchboard operation, clerical tasks, and a solid telephone manner.

Key Responsibilities:

• Answer and screen incoming telephone calls accurately

• Connect callers to the correct referrals or take messages

• Maintain office records and reports diligently

• Provide information and assistance to the public

• Type various materials from rough drafts and instructions

Requirements:

• High school graduation with relevant training

• Knowledge of switchboard systems and business English

• Ability to communicate clearly and effectively

• Experience performing clerical and typing tasks

• Obtain and maintain an RCMP Enhanced Security Clearance

This role invites your skills in customer service, clerical work, and multi-tasking to support the City of Burnaby effectively.
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