Undergraduate Program Assistant and Office Assistant
Job Description & How to Apply Below
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Department of Chemistry is driven by research and our students to work alongside the core goals of the university. The administrative team at the department of Chemistry provide essential support to our students, Research Assistants, Postdoctoral Fellows, Faculty and Staff. Our administrative team provides diverse support for our department on finance, operations, communications and logistics to ensure that our researchers can focus on their objectives.
About the Role
Provides diverse frontline client and office administrative support services for the Chemistry undergraduate program, Manager, Academic and Administrative Services, and Undergraduate Advisor. Acts as a resource person, responds to inquiries and provides information about undergraduate admission, registration, courses, exams, grading and creates and updates student records.
Orders course books and materials for the undergraduate program. Maintains front office procedures and filing systems.
Coordinates departmental meetings, events, seminars, and special events, and records, transcribes, and distributes minutes for Undergraduate Committee meetings.
Maintains department website and social media channels and provides input on the design and development.
Qualifications
High school graduation and general courses or training of moderate duration (one semester/equivalent) in word processing, spreadsheet, database, and web content editing applications, and office procedures. 2 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.
55 wpm keyboarding skill with a high degree of accuracy.
Good knowledge of standard office practices, methods, and equipment.
Good knowledge of University programs, policies, and procedures.
Excellent interpersonal, customer service, and communication (oral and written) skills.
Excellent analytical reasoning, problem-solving, and organizational skills.
Ability to use standard office applications (e.g., Word, Excel, File Maker) at an intermediate level.
Ability to use standard web content editing applications to post/update information on departmental web pages.
Ability to use online student information systems (i.e., SIMS) to look up information, enter data, and generate reports.
Ability to use online reservation systems to book rooms and arrange equipment for various events.
Ability to record and transcribe meeting minutes with a high degree of accuracy.
Ability to perform arithmetic calculations with a high degree of accuracy.
Ability to exercise mature judgment and initiative.
Ability to follow oral and written instructions.
Ability to handle confidential/sensitive material with discretion.
Ability to work independently and meet deadlines.
Ability to maintain records with a high degree of accuracy.
Ability to lift, move, or carry supplies weighing up to 10 kg.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):
3 weeks’ vacation (prorated for the first year)
Hybrid-work program for eligible positions
Employer paid defined benefit pension plan
On-campus tuition waiver for employees and their immediate family members
Funding for professional development expenses
And more!
View our benefits brochure
* Prorated for part-time employees
Additional Information
For external candidates, the starting salary is the first step of the salary range.
Equity and Accessibility
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact
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