Receptionist and Telephone Operator

Position: Receptionist and Telephone Operator Role
Take the next step in your career as a Receptionist and Telephone Operator with the City of Burnaby. Your key tasks will include answering calls, providing valuable directions, and maintaining office documents.

In this regular full-time position, you will respond to incoming calls, direct them appropriately, and manage records. Ideal candidates will possess switchboard operation skills, a clear communication style, and a readiness to engage with the public effectively. This position is crucial for facilitating departmental operations and enhancing customer service.

Key Responsibilities:

• Answer and connect calls to the correct referral sources

• Record and route long-distance calls accurately

• Maintain and check various office documents and files

• Assist the public at the counter and via telephone

• Type correspondence and reports from instructions

Requirements:

• Completion of high school with typing training

• Familiarity with business regulations and operations

• Strong telephone etiquette and public interaction skills

• Ability to operate standard office equipment

• RCMP Enhanced Security Clearance needed

Leverage your skills in communication and clerical operations to thrive as a Receptionist and Telephone Operator at the City of Burnaby.
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