Process Architect Product Operations

Position: Process Architect for Product Operations at TELUS
Become a Process Architect at TELUS, where you’ll refine product operations and enhance team efficiency. Focus on actionable workflows and collaborative coaching.

As a key player in the Product Operations, this role involves crafting clear workflows that translate abstract concepts into practical solutions. You'll engage product teams directly, guiding them to adopt best practices and eliminating inefficiencies. Your ability to connect diverse stakeholders will drive the collective effort toward a cohesive operating model.

Key Responsibilities:

• Define the complete product lifecycle for agile team operations

• Manage the evolving Product Taxonomy framework

• Implement documentation tools like Jira and Confluence

• Produce thorough guides and process documentation

• Conduct assessments to enhance workflow efficiency

Requirements:

• 5+ years in a relevant role within product operations

• Strong communication and consensus-building abilities

• Proficient in Jira, Confluence, or equivalent tools

• Understanding of Agile methodologies and development cycles

• Relevant bachelor’s degree or professional experience

Leverage your expertise at TELUS to foster process improvement and operational excellence across product teams.
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