Framing Team Lead at Michaels

Join Michaels as a Framing Team Lead in Burnaby, BC, where you will support your team in delivering exceptional customer service and creative framing solutions. Your leadership will drive custom framing sales.

In this role, you will oversee the daily operations of the framing department, ensuring the team meets performance expectations. You'll provide coaching to enhance sales techniques while developing a deep understanding of our custom framing offerings. Collaborate with the Store Manager to strategize on workload and team management.

Key Responsibilities:

• Lead a team of framers to excellence

• Ensure high-quality custom framing solutions are delivered

• Drive sales and manage production workload

• Conduct onboarding and talent development activities

• Maintain compliance with company policies and standards

Requirements:

• Preferred experience in retail management

• Basic computer skills required

• Background in custom framing is a plus

• Physical capability to lift heavy items

• Flexible to work nights and weekends

Enhance customer experiences and framing solutions as a vital leader with Michaels.
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