Expert Collections Account Manager

Position: Expert Collections Account Manager Role
Join RB Global's corporate team as a Collections Account Manager, focusing on early-stage collections of various accounts.

Your role will be pivotal in sustaining smooth operations and client satisfaction.

In this position, you will utilize your 5 years of experience in financial institutions and commercial collections. You'll analyze processes to propose enhancements, control debt negotiations, and report on your progress using qualitative feedback. You will be crucial in minimizing collapse rates and supporting our mission for effective account management.

Key Responsibilities:

• Conduct early-stage collections for diverse client accounts

• Track and report on collection results periodically

• Identify and recommend enhancements for existing processes

• Develop solutions for early defaults and present findings

• Negotiate payments and work through operational challenges

Requirements:

• Minimum 5 years in collections within finance and commercial sectors

• Proactive and self-motivated with a focus on improvements

• Strong listening and communication skills with clients

• Excellent phone etiquette and written communication

• Capable of handling various operational tasks

Elevate your collections career and engage directly with clients to enhance RB Global's operations.
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