RB Global Collections Account Leader

Join RB Global as a Collections Account Leader, focusing on managing outstanding balances effectively. This position demands excellent communication and problem-solving skills in handling various accounts.

In this role, you'll utilize 5+ years of collections experience to improve operational efficiency within RB Global’s corporate team. Responsibilities include early-stage collections on both commercial and some consumer accounts, prioritizing collections, and recommending process enhancements. Bilingual capabilities in French and English will be beneficial in customer communications.

Key Responsibilities:

• Conduct early-stage collections on commercial accounts

• Identify process gaps and suggest improvements

• Negotiate terms with customers on payments

• Track and analyze work queue outcomes

• Collaborate on resolving operational issues

Requirements:

• 5 years of collections experience a must

• Strong verbal and written communication skills

• Self-motivated with problem-solving abilities

• Proficiency in Excel for reporting

• French language skills required

Utilize your collections skills to drive positive customer interactions at RB Global.
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