Collections Manager at Ritchie Brothers

Position: Collections Manager Role at Ritchie Brothers
Join Ritchie Brothers as a Collections Manager, specializing in early-stage account collections across various platforms. This role demands a proactive approach to resolving outstanding balances for commercial and select consumer accounts.

In this role as Collections Account Manager, your expertise will shine through effective negotiation and problem-solving skills. With a focus on reducing the collapse rate, you'll monitor collections, suggesting operational improvements to enhance overall efficiency. Your strong communication skills will facilitate effective resolutions that align with customer needs.

Key Responsibilities:

• Manage and execute early-stage collections for accounts

• Prioritize collection efforts effectively

• Identify and propose process efficiencies

• Solve issues associated with defaults and discuss solutions with management

• Negotiate payment terms and defaults with customers

Requirements:

• 5 years of relevant collections experience

• Self-starter with strong analytical skills

• Excellent written and verbal communication

• Effective questioning and probing abilities

• Attention to detail in tracking collection performance

Leverage your expertise at Ritchie Brothers to foster better account management and collections efficiency.
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