On-Site Financial Services Representative

Enhance your career as a Financial Services Representative with Vancity at our Kerrisdale Community Branch. Focus on member engagement while driving branch performance and personal growth.

This full-time role positions you at the forefront of member interactions, where you'll build trust and ensure personalized service. With an emphasis on understanding financial goals, you will connect members to the right banking products. Your background in customer service, sales orientation, and attention to detail will be pivotal in achieving branch success.

Key Responsibilities:

• Create welcoming experiences for all members

• Identify and assess member needs for product alignment

• Teach members how to utilize digital banking tools

• Ensure smooth hand-offs and follow-ups with team specialists

• Maintain compliance through accurate documentation and procedures

Requirements:

• High School Diploma or equivalent required

• Must showcase exceptional customer service skills

• Experience in sales or service-oriented environments

• Familiarity with technology and banking systems

• Detail-oriented with a methodical approach to tasks

Bring your skills to Vancity and contribute to creating lasting impacts for our community.
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